INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

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Will I receive the same product that I see in the picture?

Some items may appear slightly different in color in photos due to variations in shooting environments and lighting. However, the shoes you receive are of high quality 1:1 replicas and will match the color of the authentic product exactly.

Where can I view my sales receipt?

After placing an order, you will receive a receipt in your email. Subsequent order tracking and logistics information will also be sent to your email.

How can I return an item?

Contact us within 30 days of receiving your delivery if you wish to return the item. Returns are accepted as long as the product is undamaged. For more details, please refer to our "Return Policy".

Will you restock items indicated as “out of stock?”

Yes, we regularly restock items that are indicated as "out of stock." Please check back periodically or sign up for notifications to be informed when the item is available again. If you have any specific questions about restocking or availability, feel free to reach out to our customer service team for assistance.

Where can I ship my order?

You can choose to have your order shipped to any address you prefer. During checkout, you'll have the option to provide the specific address where you'd like the delivery to be made.

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